Shopping and Shipping
Styles and options will be frequently updated, and those available are shipped from stock. I make the colors I like, and put them up for sale once in a while.
- Payment methods
IcyDreads accepts payment via all major credit and debet cards, as well as Paypal and Klarna.
- Shipping methods
Your order ships from Norway, by Bring with tracking. Notification with trace info will be sent out upon dispatch. If sent untracked, the package is handled by the national post in your country. Note, orders valued above 1200NOK are only sent with tracking.
- Delivery time
After dispatch, delivery time depends on where you are. I am in Norway, and inland packages usually arrive within 1-3 days. Nordic countries are usually within the week, the rest of Europe about 1-3 weeks depending on customs, the US and the rest of the world usually arrive within 2-4 weeks. Note that custom clearance might take some time.
- Custom fees
All countries have different custom laws, and depending on the value of your order it might be subjected to a fee upon pickup.
- Damages and returns
If the dreads arrive damaged, please let me know as soon as possible.
In case of refunds, the dreads need to be returned first. Contact me directly with your issue and we will find the best solution.