Shopping and Shipping
Styles and options will be frequently updated, and those available are either shipped from stocked or made to order. See specific product listing for more info.
- Processing time
If they are in stock, dreads will ship once a week. If made to order, please allow 1-3 weeks. In times of extra high demand if the processing time might exceed this, I will notify you personally.
- Payment methods
IcyDreads accepts payment via all major credit and debet cards, Paypal, and Klarna. With Klarna you can delay or divide payments installments, in stead of doing the total upon purchase.
Currency is stated in NOK, Norwegian Krone. That's because I'm in Norway, many of my customers as well. If you are from somewhere else, the amount will automatically convert to your value upon checkout.
- Shipping methods
Your order ships from Norway, by Bring with tracking. Notification with trace info will be sent out upon dispatch.
- Delivery time
After dispatch, delivery time depends on where you are. I am in Norway, and inland packages usually arrive within 1-3 days. Nordic countries are usually within the week, the rest of Europe about 1-3 weeks depending on customs, the US and the rest of the world usually arrive within 2-4 weeks. Note that custom clearance might take some time.
- Custom fees
All countries have different custom laws, and depending on the value of your order it might be subjected to a fee upon pickup.
- Damages and returns
If the dreads arrive damaged, please let me know as soon as possible.
In case of refunds, the dreads need to be returned. Note not all orders are refundable. Contact me directly with your issue and we will find the best solution.